Sunday, January 26, 2020

Overview Of The Business Planning Process Business Essay

Overview Of The Business Planning Process Business Essay Subway chain is the third largest fast food chain in the world after McDonalds and KFC. The first Subway was founded in 1965. The founder of the Subway chain, Fred De Luca, started running his restaurant business when he was only 17 years old. The first Subway restaurant was opened nine years after its foundation in Connecticut where the headquarter is now situated in Subway Denmark. Now there are more than 30,000 Subway restaurants in 88 countries worldwide and it is the worlds fastest growing franchise chain. New Subway restaurants are opening all the time. The franchise chain has employed more than 150,000 people. (Subway 2009) Subway offers customers many different kinds of fresh submarine sandwiches also called subs. Customers always decide how they want their sandwiches to be served. Subways advertising is based on freshness. Slogan Eat Fresh tells that Subway chain uses only freshly baked bread and fresh ingredients. Subway has a lot of competitors for example McDonalds, Burger King. (wikipedia) Terms and reference This report was written at the request of Guillermo Merelo our Organisation and Management tutor, to investigate and analyse management in organisation in the context of current management theory. Scope and Methodology The report considers a range of organisation issues, researching key aspects of management within the organisation. The organisation structure and processes are analysed and evaluated in relation to current theory. There are two types of sources which are related with the research of assessment. Primary These are the major sources in this all the interviews related with the assessment are coming. Secondary The information getting from the internet and books come under the secondary sources. Executive summary Type and Size of the organisation The subway which situated in the Mangere is owned by the owner Trung Keue. Total 6 employees are working in the store and they are well trained as well as doing the proper job with great and excellent skills of customer service. Organisation structure The Subway has a very simple organisation structure so the business can be run smoothly and effectively. All the jobs are assigned to the staff and everybody knows where they should report. Company has frontline staff to serve the customers and managers to manage the business. Environmental factors For a company it is important to know the market it is operating in. Knowing the possibilities for entering the market and the potential customers are vital. Furthermore it is a good idea to look at the macro environmental factors that are influencing the market. To get a better knowledge about a market, the following main question is asked: How attractive is the market for fast food? Planning and controlling Every planning process goes through a series of stages.   In essence the aim is to complete each of the following steps: Analyse the external environment Analyse the internal environment Define the business and mission Set corporate objectives Formulate strategies Make tactical plans C:UsersfriendsDesktopdownload.jpg Team structure and dynamics As the subway is the fast food restaurant business so there are 6 to 8 family members are the backbone of the company as well as company has some of full time and some of part time staff to help them in business. All staff is personally trained by the owner so the best customer service can be provided. And company want the front line staff to attend every single customer when arrive in the store. Leadership There are some types which a company wants to see his/her as a team leader. As per good leader, there are some key elements which every team leader should have, which are following as:-responsible, motivate and well co-operate. 2.1 Type and Size of the organisation 2.1 a Findings: Subway follows the informal structure as the company always welcome the views and the ideas of all their staff. As company is small, it has small team of staff members. By adopting this structure all the seniors in the company can interact with the frontline staff and the managers as well easily and effectively. As frontline staff is the best medium that can pass the customer opinion to the senior level so business can do changes as per the customer requirement and the demand to get the maximum profit with the customer satisfaction. All the staff feel more confident and feel like a team and do their best to achieve the company target. All the staff members meet on regular basis and share their experience and views. 2.1 b. Analysis According to me the subway is one of the well reputed organisations among the food courts because it is operated by the American Doctors Association maybe thats why the subway got more popularity among people around the world. Moreover, the total numbers of staff are sufficient if they are well trained and organised by the owner. Because the workers working in the subway they are skilled workers as well as they do a lot of work and facing new challenges at their workplace every day. Subway makes fresh and healthy sandwiches on the demand of their customers. Moreover, for the satisfaction and the trust of the customer staff prepare the sandwich in front of the customer as per their demands and suggestions. In my views subway has to provide the different dresses to crew and manager so that everyone can see the difference among them. Furthermore, because of growing fresh food industry, people are now more preferring to subway restaurant than other fast food industries. 2.2 Organisation Structure 2.2 a Findings Team The subway restaurant management system consists of two basic parts. For each component of the organisation there is a manager who keeps on eyes all the activities which employers are doing and the employer only report to the manager. Subway is using both the organisation structures traditional and modern as well, it does depend on the situation. Any of the complaint directly goes to the head office and it go through the phone and internet. Subway restaurant has different department for different purpose like development, and finance. The team working in the subway restaurant they are doing their work very effectively. They always report each other and if any problem arrives then they solve together. Time by time the subway offers to the customer different type of cheap deals of food which affordable for the customers. Actually the association work too effectively they always keep in mind the customer demand and what type of food they like as well as they also keep in mind the both kind of people vegetarian and non-vegetarian. Customer A company needs to know who its customers are. To know the target group and its preferences can be a huge advantage. Knowing this would make it easier to make decisions concerning products, service and promotion. Structure Organizational structure characterized by (1) Flatness: communications and interactions are horizontal, (2) Low specialization: knowledge resides wherever it is most useful. Organic organizations are comparatively more complex and harder to form, but are highly adaptable, flexible, and more suitable where external environment is rapidly changing and is unpredictable. (Adrian Kwan) 2.2 b Analysis According to my views the subway restaurant has flat structure. A flat organisation will have few layers or just one layer of management. This means that the Chain of Command from top to bottom is short. Span of control refers to the number of employees that each manager is responsible for. If a manager has lots of employees reporting to them, their span of control is said to be wide. A manager with a small number of direct reports has a narrow span of control. Due to the small number of management layers, flat organisations are often small organisations. The structure of the organisation: Flat Organisational Structure Diagram Instead of this there is no difference in the looking of manager and the workers. In the organisation manager should always look different in dress than workers then the customers easily find who the manager is and if they got any issue then they can complaint him. If any employer doing any mistake or customer service is not good then the complaint should reach till the manager or the owner of franchisee but instead of this customer complaint directly go to headquarter. 2.3 Environmental factors 2.3 a Findings External factors The external factors is outside influences on the business. Various factors can impact on the business to get its goal. These factors are social, legal and technology changes. The external factors which impact on the subway restaurants are: Social-  The social impact is that how consumers, households and communities behave against the organisation. For instance, changes in attitude towards health, or a greater number of pensioners in a population. Legal-The legal effect is in which way legislation in society affects the business. E.g. changes in employment laws on working hours. Economical-  How the economy affects a business in terms of taxation, government spending, general demand, interest rates, exchange rates and European and global economic factors. Political-  How changes in government policy might affect the business e.g. a decision to subsidise building new houses in an area could be good for a local brick works. Technological-How the rapid pace of change in production processes and product innovation affect a business. Ethical- what is regarded as morally right or wrong for a business to do. For instance should it trade with countries which have a poor record on human rights? (tutor 2 u) Internal factors The inner factors belong to strength and weakness of the organisation. The internal factors strongly affect that how company meet its objective and goal. The internal factors come under: Staffing-The Subway restaurant care of all the staff members. The company treat their staff as a family so they can feel confident and secure in the company. The company always try to minimise the dispute between any of the staff member but even if anything happen, the owner of the subway restaurant always try to resolve the matter within the organisation. Training- Staff training is very important for any organisation. In the first two weeks the subway owner provide the specific training to the new employer as well as if he dont understand everything in the two week period of time then the manager give him more time to understand the task because the organisation objectives and goal stand on the excellent service. Product Quality Quality is the main part for all the business especially when dealing with food industry and the owner of the subway restaurant knows that very well that to get the goal of the organisation the best quality product is the best and easy way for the organisation. The managers of subway restaurant always tell the employee about the quality of the product such as: bread, salads and other meat product. Because the subway restaurant motto prefer to the eat fresh and its the rule of the every subway restaurant that they will provide all the fresh vegetables and meat as well as if any product find by the investigation team then they give the warning once after the store can be out of competition. Safety There are some safety rules the employees are following during the work time. They always wear the gloves while they are serving the customer and the big thing is no one can use the same gloves second time because if they will use the same gloves for the next customer then it can be the cause of food reaction and some time customer are eating vegetarian some of them dont like non-vegetarian so the employee always keep in mind the safety for the customers and themselves. The another thing while the closing time at night they always put the sign wet floor when they clean the floor and if they will not then maybe they have to face heaps of problems. 2.3 b Analysis According to my views Subway restaurant is the well organised fast food organisation and there are others in the market like McDonalds, Burger King, and KFC as competitors. Because of other fast food restaurants subway decreases the sale and customers. Other food restaurants provide the food in fewer prices thats why most of the majority of customer attract to them. Subway is too expensive against them and they should decrease the price and make them under the pocket of people because people are not happy to spend lot money. Moreover they should give the special discount to the regular customer and then it will help a lot to make or attract the new customers. Further if any customer complaining about the product or the service they should give him free foot long sub or whatever customer need. Apart from this subway restaurant provide same deals for long time. They should change their menu according to the demands of customer. The best way is to get the feedback from the visitors and then improve the way of service. 2.4 Planning and Control system 2.4 a Findings Planning and controlling system is the main and difficult part for the every organisation. Its depending on the owner of the organisation how he will set the strategic plan to achieve the goal. The planning chart goes through like this: Overview of the business planning process Effective business planning has to begin with an honest and realistic appraisal of the current position of the business.   The formal term for this is situational analysis and there are several planning tools and methods which are helpful in putting the analysis together. The true purpose of situational analysis is to determine which opportunities to pursue: PEST analysis    it is a useful tool for any business to understand the big picture of the environment in which you are operating. By understanding your environment, you can take advantage of the opportunities and minimize the threats. SWOT Analysis The major source to find any of the problems in the organisation is swot analysis. It show the what are the cause that business going down or losing its sale. There are four elements of swot: C:UsersfriendsDesktop1268846750fRcf1x.jpg Strength There are number of food restaurants in the market and make the space in the market place its too difficult and subway restaurants trying their best to make the best space in the market thats why now a days they are providing numbers of meal to the customers. Weakness The main part of every organisation is their employee it depending on them how far they will achieve their goals. The subway restaurant team members always keep in mind to give an excellent service to customer. Moreover its the first part of their duty to serve the customer nice and well. Opportunities The opportunities give the more advantage to the organisation to achieve their goals. Its show what are the possibilities to make the better place in the market against other organisation. Threats There are numbers of problems comes while any businesses take place in the market. The major is the finance. Now a days establish a business is not easy its too hard for everyone and if anyone opening the business then its second thing comes in front that how far it will successful. Benefits of planning: Manage risk planning for the future provides an organisation with an external focus and can help identify potential risks for the organisation, highlighting your weaknesses and alert you to future dangers. Motivate your staff Thinking strategically or long-term provides the opportunity to look back at past successes and celebrate what you do well. Recognition of such achievements will not only encourage staff to make future improvements. Be creative Bringing everyone together to talk about the future of the organisation often helps to develop and stimulate new ideas, working out how to do things better, improve on past performance and seek to deliver sustainable services into the future. Improve corporations It helps to all company to work together in a teams and all gives their best in every task. All company staff corporate with each other in any stage and helps each others. 2.4 a Analysis In my views the planning should be in long term period of time and in the research it found that subway restaurant have no any long term planning that what they will do. Even the employees are just coming to do their task and they are not giving their any views to the owner or manager. Other thing is the manager is not behaving well with the employees. So they keep on leave the job and when they hire the new worker then they spend the more than two or three week to train him. Apart from this they are not doing the group task. During the work if they are doing anything wrong then they are not thinking what is the impact of the mistake on the business and its found that during the shift the manager did rude behaviour with the customer because of that subway restaurant lost the customer as well as reputation. The owner should well organise the team and divided their task and other thing the manager not doing his task and he putting the burden on the employees. Furthermore the controlling system is not well the workers going to finish their job what time they want even they not inform to owner. There should be the proper system of controlling. They should ensure that the right thing happening in the right way and at the right time. 2.5 Team structure and dynamics 2.5 a Findings Subway Organization is collections of people. Within these groups, there are many separate teams created for specific purposes. Individuals might be on a single team, or multiple teams. By doing this, it improve productivity quality. Formal or informal:- The formal group is the  deliberate  and  systematic  grouping of people in an organization so that organizational goals are better achieved. It means that the total no. of people working in this business is divided into smaller groups and each group is responsible for fulfilling a task which would ultimately contribute to fulfilling the organizations goal. This increases the efficiency of the organization. Roles of individual in a group:- Makes sure that job is done by given time limits They keep in mind the group works and the task Makes sure that everyone knows what they are supposed to do. Assists the ones who need help Gives different suggestions Ensures that everyone has understood and is able to pass the created information forward Makes sure that everyone is able to do his/her tasks Asks critical but constructive questions Encourages everyone to do their best Gives credit for good ideas or good jobs and also reward them if they have done well. Invites shy or silent workers to contribute Gets all the needed materials and tools and takes care of them Organises the environment suitable for effective work and teamwork 2.4 b Analysis Structure helps to define the tasks and responsibilities, workers role and relationship and channel of communication that exist within an organisation but in the subway there is no proper system to maintain the group task. If the worker dont know how to do the job then they should give him proper training and there should be batch on his t-shirt that this worker is under the training. Nobody understand the importance of the team structure and they miss use their job position as well as if anyone is not doing the proper job then instead of tell him the other workers always try to put him down that is the bigger thing happening in the subway. 2.6 Leadership 2.6 a Findings A simple  definition of leadership  is that leadership is the art of motivating a group of people to act towards achieving a common goal. A leader is a person who is the one in the group that possesses the leadership skills that makes others want to follow his direction and do the task. The good leader always keep in mind that how he will manage all the things and he always use the specific plan for each task. He always prefers to the team to give their views that how we can achieve our target. He always try to do his best as well as comparing to other workers he always do the extra things and give the time to the employee because he know that the workers are the base of the organisation. 2.6 b Analysis The team leader always know the workers attitude and he working according to them but in subway restaurant the manager of the workers dont know what he has to do. He is not defining the task to his workers and instead of encourage then he always try to show them that he is the best. The main thing he is not discussing the problems with the employees that what type of problems they are facing during the work time and if they are getting then he should try to solve them as good leader. Thank you

Saturday, January 18, 2020

Having different plots the two stories nevertheless indicate the common concept

Are people part of this world or we really don’t belong to it? Maybe we’re just strangers, the incidental guests, who dropped in for a moment?This idea unites the two stories, which I’m going to analyze – A Very Old Man with Enormous Wings by Gabriel Garcia Marquez and My Singular Irene by Jose Alcantara Alcanzar. Both stories create the impression of hopelessness, as they indicate bitter alienation of a human in a society, which is ready to swallow his identity.Having different plots, the two stories nevertheless indicate the common concept – they allegorically describe a person’s life from birth to death. However, in both stories birth and death change their meaning to the reverse one.The time, when the events start, is said to be the beginning of spring, which is naturally associated with the birth. In Marquez’s story the birth is also marked by the presence of a new-born baby, but it not him, who is symbolically born but a old man with enormous wings. It is suggestive that is born already old, like in the legend about Buddha’s birth.The reverse order of things is also demonstrated in the fact that he is born from the earth, even from mud (analogical to the traditional burial of a human body). That’s the picture Pelayo saw: â€Å"He had to go very close to see that it was an old man, a very old man, lying face down in the mud, who, in spite of his tremendous efforts, couldn’t get up, impede by his enormous wings† (p.371, paragraph 1).It is opposite to the beautiful concept, when a child, pure and innocent, is sent by the heaven. But in Marquez’s perception, a human is mercilessly thrown into this world, where he has to face loneliness and misunderstanding.The Angel is disempowered and helpless throughout his staying among people, and so is the heroine of Alcanzar’ story. And the reason for the condition is the same   – the wings. Irene is butterfly, which a ce rtain version of angelic image too. Besides, it is interesting to note that for ancient Greeks butterfly sounded exactly like the word, denoting a human soul – psyche.That why in the story My Singular Irene the same way from birth to death- in a conventional meaning – is symbolically described, which is in fact has the opposite direction – from death to life, to renaissance, to magic transformation.For years he’s been kept in her cocoon by her husband who embodies limits of the society. It is noteworthy, that in his narration he uses a lot of   restricting words as ‘allow’, ‘permit’, â€Å"demand†, ‘forgive’ and ‘forbid’. All of them he applies to Irene. He tries to control his wife’s life, leaving her no space for breathing. It would be wrong to say that he doesn’t love her, he does in fact in his own way, as a collector of butterflies.  Indeed, the metaphor of a butterfly acqui res a broader meaning: â€Å"Irene rolled down the window and by accident some butterflies got inside and were trapped† (p.12, paragraph 3) This sentence suggests the concept of human life as seen by Almanzar. It is evident that this view is very similar to the one presented by Marquez.An angel who was thrown into this world and was put by people into a cage reveals the same meaning as butterfly-person, who flew into this world accidentally an was trapped. For both writers, the metaphor for human existence is prison.For Almanzar it is both prison and journey, so that as a result we have a kind of prison on wheels. For Marquez life is a cage in a zoo with thousands of spectators watching and torturing you. I fact, life is a hell for angels.

Friday, January 10, 2020

Liebeck v. McDonalds 1994

The case of Liebeck vs. McDonald’s, also known as the McDonald’s case is one of the most controversial tort cases, which according to many did not end with victory either on the part of the plaintiff or of the strong defense, but rather on the time’s growing debates on tort laws and how courts deal and resolve tort cases.   It may sound ridiculous but this case started with a simple cup of coffee.   This is not an ordinary case wherein one could easily which party has been negligent.   In fact, it can be said that both parties have been negligent and have their own faults of the incident that gave rise to the dispute.   In important to order to understand the case better, it is important to know the facts of the case and how the court decided. The Facts: This case was filed by Stella Liebeck of New Mexico, who, in February 1992, while in the passenger seat of her grandson’s car, was severely burned by McDonalds’ (The Actual facts About the McDonald’s Coffee Case, n.d.) coffee after it spilled on her legs, groin and buttocks causing third-degree burns (Bracken, 2005).   From an ordinary perspective, one can view this as an ordinary scenario in restaurants and coffee shops and among coffee drinkers, especially those who consume their coffee in moving vehicles. But this is not the case in the McDonald’s case. The case was anchored on the claim that McDonald’s have been negligent and that their coffee has been extremely hot beyond the normal temperatures of coffee served in other coffee shops and restaurants.   According to the article, The Actual Facts About the McDonalds’ Coffee Case, â€Å"McDonalds’ coffee was not only hot, it was scalding—capable of almost instantaneous destruction of skin, flesh and muscle†. Ms. Liebeck, was at that time 79 years old and ordered coffee from the local McDonald’s which in turn served the hot coffee in a Styrofoam cup at the drive-through window.   After receiving the order, his grandson allegedly pulled his car forward to give way to other customers and again stopped to allow Ms. Liebeck to add creamer and sugar to her coffee.   In order to do this, she held the cup with her legs so that she may be able to open the lid and add in the creamer and sugar.   However, as she removed the lid, the hot content poured to her lap causing the complained damages. This is as opposed to the claim that the car was in motion and the Liebeck was driving the car when the incident happened (The Actual Facts About the McDonald’s case, n.d.).   With this incident, it can be seen that at one point, the Liebeck’s can be said to have been contributors to the accident as what McDonald’s have claimed that Liebeck was the proximate cause of the injuries she sustained.  Ã‚   McDonald’s claimed that it was Liebeck who has been negligent and not them because as customers, they should have known that coffee is hot and they should be extra cautious in handling coffee especially while in a vehicle whether it be in motion or in full stop. According to the vascular surgeon, Ms. Liebeck suffered full thickness burns at about six percent of her body.   She stayed in the hospital for eight days and underwent skin grafting, debridement treatments.   She now comes to the court for the settlement of her claim for $20,000 to cover her m edical expenses as a result of the incident.   However, McDonald’s refused to pay. In its argument, McDonald’s argued that consumers know coffee is hot and that its customers want it that way.   They however admitted that its customers were unaware that they could suffer third-degree burns from the coffee and that a statement on the side of the cup was not a warning but a reminder since the location of the writing would not warn customers of the hazard (The Actual Facts About the McDonald’s Case, n.d.). The Issue The issue in this case is whether or not McDonald’s has been negligent causing the accident complained off making it liable to pay the medical expenses. Held: The decision of the court is anchored mainly on tort laws and decided by determining who has been negligent in the incident that caused the harm being complained about.   After trial, the jury ruled in favor of Liebeck awarding her a total of $200,000 in compensatory damages, which however was alter reduced to only $160,000 after a finding of the jury that McDonald’s was not solely responsible for the accident but instead, Liebeck was also 20 percent at fault for the coffee spill (The Actual Facts About the McDonald’s Case, n.d.). In addition, the jury also awarded some $2.7 million as punitive damages, an amount equal to McDonald’s total sales for two days.   However, the court again lower this punitive award of damages to $480,000 although the judge found McDonald’s to be â€Å"reckless, callous, and willful†Ã‚   (The Actual Facts About the McDonald’s Case, n.d.). According to Bracken (2005), this ruling of the jury is based upon the determination from the documents presented that Liebeck’s medical bills totaled to about $10,000 due to the injuries she suffered.   Bracken (2005) also explained that this case â€Å"is an example of why tort cases should not be merely decided on the simple facts†.   Nevertheless, despite the public nature of the case and the loud news that the incident has made, the public really don’t know how the case really ended as the parties came into a secret settlement whose nature and stipulations have never been revealed to the public at all (The Actual Facts About the McDonald’s Case, n.d.). As it is provided by Bracken (2005), the McDonald’s case illustrates the implication that cases should not be decided on based solely on the face value of the case because at first instance, it can be easily said that McDonald’s was negligent.   However, reviewing the facts of the case and based on human experience, Liebeck has also been negligent enough that the injuries she suffered cannot be blamed on one party alone.   Her own actions and decisions may have also contributed to the happening of the accident. She has been negligent in handling the cup of coffee, which a normal person would always believed to be hot and can cause injury even without actually knowing its actual temperature.   This is the reason why I think the jury made a mistake in the case because I consider the incident as purely an accident, which may have only been aggravated by Liebeck’s negligent handling of the hot coffee.   A normal person would always take extra precaution in handling potentially harmful objects.   I consider McDonald’s serving of the hot coffee to be totally acceptable in its aim to provide the best coffee for its customers. The case of McDonald’s should have been judged after an in-depth investigation to determine McDonald’s alleged negligence for three main reasons (Bracken, 2005).   First, according to Bracken (2005), â€Å"this is not the first lawsuit regarding the temperature of McDonald’s coffee illustrating continual negligence by McDonald’s†.   Perhaps one of the strongest arguments against McDonald’s is the fact that there have been previous complaints and similar incidents that may somehow pertain to its negligence in handling its products and in serving them to customers. Past experiences should have been enough to encourage the company to do something with their hot coffee in order to avoid future similar incidents.   But, this did not happen; McDonald’s seems to have neglected its responsibility to its customers over and above their responsibility to provide the best coffee in town; which is to provide them with safe products as well. Secondly, â€Å"the testimony indicated that McDonald’s coffee is served at between 180 and 190 degrees† (Bracken, 2005).   According to McDonald’s, this temperature is based upon a recommendation that coffee should be served on the above mentioned temperature in order to achieve the best taste that customers crave about (Bracken, 2005).   On this aspect, there can be not much question but only on issues why McDonald’s seems to have neglected the fact that they knowingly know that the extreme temperature of their coffee can cause serious injuries.   They should have at least used more secure packaging than Styrofoam cups. Thirdly, Bracken (2005) also noted how the articles presented failed to indicate that â€Å"McDonald’s attempted to warn consumers of its extreme nature since the company served coffee above the temperature a reasonable nature since the company served coffee above the temperature a reasonable person would expect to receive or consume coffee† (Bracken, 2005). Admittedly, McDonald’s have been negligent on this aspect.   In sum however, after considering all premises, I still believe that the jury erred in ruling in favor of Liebeck and the awards for damages to be excessive. This case could in fact serve as a precedent for all other future cases wherein complainants may come to court of similar complaints only to extort sum of money from companies like McDonald’s.   Clearly, it can be said that McDonald’s has not been solely accountable and negligent in the case.   Liebeck was also negligent.   Hence, it could have been enough thet the court awarded her sum of money to cover all her medical expenses and small amount in compensatory and punitive damages for the injuries she sustained.   This could have been one way to educate the consumers that they also have the corresponding responsibility to themselves and not to fully pass it on to providers like McDonald’s. As a restaurant owner, perhaps one of the waking realization that this case brought is the fact that because tort cases are almost always linked to negligent acts, it is important to be very careful in all aspects of safety in the overall operations of the business.   One very obvious mistake on the part of McDonald’s is their failure to give sufficient warning to the customers of the extreme temperature that may cause damage to them.   Incidents like the McDonald’s case could have been avoided if customers have been warned, the least on cup labels or by the restaurant staff that extreme temperature could be harmful. It is sad to note that although many businesses have genuine intentions to satisfy and to protect their customers; negligent acts, probably by reason of lack of knowledge or foresight seem to cause more controversial issues that lead to the numerous cases decided and being heard in court dockets. References Bracken, K.   (2005).   Liebeck v. McDonald’s. Retrieved February 17, 2008, from https://listserv.du.edu/pipermail/torts-russell/2005-August/000010.html The Actual Facts About the McDonalds’ Coffee Case.   (n.d.).   Retrieved February 17, 2008, from http://www.lectlaw.com/files/cur78.htm      

Thursday, January 2, 2020

Justice In Reginald Roses 12 Angry Men - 1532 Words

The perception an individual has on justice, and the truth that they personally seek, are the deciding factors in determining what the true meaning of righteousness is for an individual. The perspective of justice a person has however is not the only factor that comes into play, when establishing whether the defendant is guilty or innocent. The play, ‘12 angry men’, written by Reginald Rose, is a drama involved around a jury and a homicide case. In comparison, the movie, ‘To kill a mockingbird’, directed by Robert Mulligan, follows the tale of Atticus Finch, a lawyer, who defends a black man against fabricated rape charges, and the evils of racism and stereotyping. Both texts have strongly opposing beliefs on the meaning of the justice;†¦show more content†¦In comparison, ‘To Kill a Mockingbird’, presents the idea that the court, and the court alone determine justice. The idea of pursuing justice outside the court is seen as unjust. Cha racters, such as Atticus who wish for a fair trial never have their wishes heard. The ideologies that the court holds on justice are not capable of being changed; the court is the one that holds the power to make the final verdict. ‘Our courts have their faults, as does any human institution, but in this country, our courts are the great levellers...’ (Atticus Finch). While it appears that in a courtroom, all people are the same, both To kill a Mockingbird, and 12 Angry Men, demonstrates the socio-economic status, influences the decision of the court/ jury when determining the justice an individual obtains. In the same way, both Tom Robinson, and the accused in 12 Angry Men, have members in the jury that decide the final verdict, before the trial begins. Both texts, demonstrate that justice is a privilege, not a right given to all. The failure of an individual to act in the best manner for the defendant will ensure that justice is never truly served. Unless those unaffe cted by the case perceive the situation from the perspective of the blamed, justice can never be obtained. For justice cannot stand on one side, but on both sides. The manner and environment in which someone is surrounded by affects the way they perceive the world, and its occupants. The fatherly figures in 12 Angry Men,Show MoreRelatedKill A Mockingbird By Harper Lee1578 Words   |  7 PagesThe main characters of both, Reginald Rose’s play 12 Angry Men and Harper Lee’s novel To Kill a Mockingbird, stand up for what is right even in the face of opposition. 12 Angry Men focuses on a jury s deliberations concerning a homicide trial of which the accused, a sixteen-year-old boy, will be sentenced to death if found guilty. To Kill A mockingbird, on the other hand, is narrated by a six-year-old girl named Jean Louise ‘Scout’ Finch who lives in the southern American town of Maycomb. The plotRead MoreA Comparison Of Montana 1948 And Twelve Angry Men798 Words   |  4 PagesWrite a detailed comparison of how montana 1948 and twelve angry men present ideas, issues and themes. Suggested Length: 700-800 words. Compare the way the two texts explore this ideas. Larry Watson’s 1993 novella ‘Montana 1948’ tells a tale of loyalty and justice through a young boy living in a town where the justice system is corrupted by family ties and racism. Likewise, in Reginald Rose’s 1954 teleplay ‘Twelve Angry Men’, twelve jurors determine the fate of a boy accused of murdering his fatherRead MoreTwelve Angry Men Essay1265 Words   |  6 Pagesothers. Twelve Angry Men is more than a play, it is a reminder of our social responsibility. Discuss. Twelve Angry Men is a legal drama, written by Reginald Rose during the heightened period of 1950s McCarthyism. The didactic play presents a cross section, examining 1950s America during a period of immense suspicion and uncertainty. 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